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Shipping & Delivery Time

When Will I Receive My Item(s)?

Delivery times may vary depending on your location. Here are our estimated delivery times:

Location Estimated Shipping Time
United States 1-2 weeks
Canada, Europe 2-4 weeks
Australia, New Zealand 2-4 weeks
Rest of the World 3-8 weeks

Please Note:

  • These estimates do not include our 2-5 business days processing time to prepare and embroider your custom items.
  • Orders with PayPal payments pending may take an additional 10 days for verification and processing.

Where Are My Items Shipped From?

Our products are crafted with care and shipped from our fulfillment centers, primarily located in Asia. Some specialty embroidery items may also ship from other locations such as the United Kingdom, or United States, depending on availability and destination.


Will My Items Arrive in One Package?

For logistical reasons, items from the same order may be shipped in separate packages. This ensures timely delivery and optimized shipping. If you receive part of your order, rest assured the remaining items will arrive shortly.


Do You Ship to My Country?

Yes! We proudly ship to over 200 countries worldwide, including but not limited to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand
  • Germany
  • France
  • Spain
  • Mexico
  • Brazil
  • United Arab Emirates
  • South Africa

If you’re unsure about shipping to your location, feel free to contact us at: [Insert Support Email].


How Can I Track My Order?

We provide tracking numbers for all orders once they are shipped.

  • It may take up to 5-10 business days after your order has been shipped for tracking information to become available online.
  • Tracking updates depend on postal services and may vary by region.

You can easily track your order using the tracking number provided via email or by contacting our support team.


Additional Notes

  • Processing Time: All products are custom embroidered, which requires 3 -5 business days before shipping.
  • Delivery Delays: Shipping times may vary due to holidays, customs processing, or unforeseen postal delays.